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This year’s AOM community activities will revolve around the topic of customer relationships. Specifically, we’ll be reflecting critically on subscription as a relationship and thinking collectively about other types of customer relationships that capture loyalty, affinity, and passion, and that speak to the lives of current-day arts consumers. We also provide informational webinars for upcoming cohort studies. 


Would you find captions, visual descriptions, or other accommodations helpful during the session? If so, please write to Annick Odom at, so we can do our best to make necessary arrangements to ensure your full participation. If you need transcripts or closed captioning after the recording is publishes in the archive section of this page, you can find options on the Vimeo recordings.

Post-Event Feedback Surveys Informational Session
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Monday, June 10, 2 - 3 pm EDT | 11:00 am - 12:00 pm PDT

Communications and Media Use Informational Session
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Monday, June 24, 2 - 3 pm EDT | 11 am - 12 pm PDT

Looking for a past event? Our most sessions have been recorded and are made available via our video archive library.
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