Friction Audit and Engagement Survey 2024

Note: You can associate multiple tags with a comment.

GLOBAL TAG (For Use in Any Report)

• NOTABLE – Comments you may wish to return to or call out as examples, or that are particularly rich in content.  

• POS – Comments that are positive.

• NEG – Comments that are negative.

GIVING GENERAL REPORT

Q. Please say a word or two about how your giving priorities have changed.

• CONNECTION – Desire more connection

• HUMANITARIAN – Giving more to humanitarian needs

• MORE – Giving more, increased income

• SELECTIVE – Looking at overhead, choosing more carefully

• SMALLER – Giving less or smaller amounts, reduced income

• SOCIAL JUSTICE – Giving more to social justice

VOLUNTEERING REPORT

Q. What types of volunteer work have you done for arts groups within the past few years? [other]

• EVENTS – Chair, host, or lead special events

  
  

• HOSPITALITY – Provide food services to staff or volunteers

  
  

• PERFORM – Performing

• PM – Project management

• PROF SERVICE – Provide professional services (e.g., grant writing, facilitation, accounting, consulting)

MOTIVATIONS REPORT

• COMMISSIONS

• ENDOWMENT

• FACILITY – New facility, hall, improvements

• FESTIVAL – Festival events

• GENOP – General operations, trust org to use funds

• LOCAL – Local events

• MORE PROGRAMS – More programs, offerings, activities

• SALARIES – Musician pay

• SENIORS – More programs reaching seniors

• SPONSOR – Performance, programs, guest artist sponsorships

• TOURS

• YOUTH – Training, resources, education for youth

EXPECTATIONS REPORT

Q. How could we improve the way we keep you informed about finances and organizational performance?

• NEWS - Newsletters

• ANNUAL REP – Sharing annual reports with patrons

Q. How could we do a better job of including you in special events and activities?

• INVITE – Extend invitation

• ARTIST ACCESS – More access to leadership, conductor, artists at events

• INFO – More contextual information about the work and artists

Q. What additional educational activities might we provide you?

• SEMINARS

• WEBINARS

• WORKSHOPS

• CLASSES