The IDEA Study Phase 2, Focus on Accessibility - Ticket Buyer Survey
Tagging Scheme
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GLOBAL TAG FOR USE IN ANY REPORT
NOTABLE – Comments you may wish to return to or call out as examples or that are particularly rich in content. [Note that you can associate multiple tags with a comment.]
PERFORMANCE PREFERENCES REPORT
Q. Barriers: Other (asked of those who selected “other” to the question, “What stops you from coming more often?”
SUGGESTED TAGS
PARKING – Comments about finding parking and issues that arise in the parking lot
SAFETY – Comments regarding safety and feeling safe
DISTANCE – Comments about travel time as well as physical distance
DRIVING – Comments around driving, particularly at night
PROGRAMMING – Comments about programmatic offerings
AWARENESS – Comments about not knowing performances are happening in time to attend
ORGANIZATION REPORT
Q. Have any of the following discouraged or prevented you from attending our events?
SUGGESTED TAGS
BATHROOMS – Comments about bathrooms
WAYFINDING – Comments about getting around through the venue and physical barriers
SEATING – Comments about seating, comfort, and accessibility
MOBILITY – Comments having to do with mobility and/or mobility accommodations
HEARING – Comments having to do with hearing and/or hearing accommodations
VISION – Comments having to do with vision and/or vision accommodations
NEURODIVERSITY – Comments having to do with neurodiversity accommodations
Q. How could we be more welcoming to people of all abilities?
SUGGESTED TAGS
SEATING – Suggestions related to seating comfort and size
PARKING – Suggestions related to parking
PHYSICAL ENHANCEMENTS – Suggestions related to adding physical features like ramps, elevators, etc.
PERFORMANCE TIMES – Suggestions related to the day and times of performances
COMMUNICATION REPORT
Q. How could we improve the accessibility of our website?
SUGGESTED TAGS:
TICKETING – Comments about purchasing tickets
NAVIGATION – Comments about navigating the website