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The IDEA Study Phase 2, Focus on Accessibility - Ticket Buyer Survey

Tagging Scheme

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Download a Word Document with the tagging scheme here.



You can also find this text below.

GLOBAL TAG FOR USE IN ANY REPORT

  • NOTABLE – Comments you may wish to return to or call out as examples or that are particularly rich in content.  [Note that you can associate multiple tags with a comment.]


PERFORMANCE PREFERENCES REPORT

Q. Barriers: Other (asked of those who selected “other” to the question, “What stops you from coming more often?”

SUGGESTED TAGS
  • PARKING – Comments about finding parking and issues that arise in the parking lot

  • SAFETY – Comments regarding safety and feeling safe

  • DISTANCE – Comments about travel time as well as physical distance

  • DRIVING – Comments around driving, particularly at night

  • PROGRAMMING – Comments about programmatic offerings

  • AWARENESS – Comments about not knowing performances are happening in time to attend


ORGANIZATION REPORT

Q. Have any of the following discouraged or prevented you from attending our events?

SUGGESTED TAGS
  • BATHROOMS – Comments about bathrooms

  • WAYFINDING – Comments about getting around through the venue and physical barriers

  • SEATING – Comments about seating, comfort, and accessibility

  • MOBILITY – Comments having to do with mobility and/or mobility accommodations

  • HEARING – Comments having to do with hearing and/or hearing accommodations

  • VISION – Comments having to do with vision and/or vision accommodations

  • NEURODIVERSITY – Comments having to do with neurodiversity accommodations

 

Q. How could we be more welcoming to people of all abilities?

SUGGESTED TAGS
  • SEATING – Suggestions related to seating comfort and size

  • PARKING – Suggestions related to parking

  • PHYSICAL ENHANCEMENTS – Suggestions related to adding physical features like ramps, elevators, etc.

  • PERFORMANCE TIMES – Suggestions related to the day and times of performances


COMMUNICATION REPORT

Q. How could we improve the accessibility of our website?

SUGGESTED TAGS:
  • TICKETING – Comments about purchasing tickets

  • NAVIGATION – Comments about navigating the website

 

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