top of page

Opt-In Surveys


Survey Stakeholders

Image of a wine red thumbs up over a comment blurb
Post-Event stakeholders

Learn about the Dashboard


The Post-Event Feedback Survey is a flexible, easy-to-implement tool for gathering feedback directly from audiences immediately after they attend a performance.

As with other Audience Outlook Monitor surveys, you join a cohort of organizations and move through the process together as a cohort. Unlike other surveys, however, participants in this cohort may survey as many programs or productions as they wish throughout their season. In other words, you set your own survey schedule based on your own need for feedback. 

Results accumulate in a dashboard report, alongside results from other cohort members. WolfBrown staff provide support to cohort members through monthly webinars.

The standardized survey design template covers the following broad topics:

  • Self-reported buyer behaviors (e.g., subscriber status, donor status, social context)

  • Intrinsic impacts (choose from captivation, emotional resonance, intellectual stimulation, social bridging and bonding, aesthetic growth, etc.)

  • Reasons for attending

  • Satisfaction with various aspects of the experience

  • Engagement activities before, during and after the performance

  • Demographic and household characteristics

Level of customization: This is a standardized protocol. Participating organizations will be provided with a survey design template and must choose which questions they wish to include in their survey. One additional custom question is allowed. We encourage cohort members to keep this survey as short as possible, to maximize cooperation rates.

WolfBrown is an industry leader in designing and implementing post-event feedback surveys, having supported hundreds of performing arts organizations in this area for over 20 years. Our survey support program is now a service under the Audience Outlook Monitor program.

To maximize cohort learning, participants in all cohorts must agree to share their results with other participating organizations through the WolfBrown dashboard. After the cohort study concludes, aggregated results will be shared with the larger field through the Audience Outlook Monitor Community.

For more information about this survey, contact Alan Kline, Director of Audience Research Programs at WolfBrown at


  • Registration is possible throughout the year, at the cost and deployment dayes staying the same

  • Survey deploys from September 19, 2023 onwards, ending August 31, 2024


Cohort participant pricing is based on your organizational expense budget. Cohort participant pricing is based on your organizational expense budget.

  • Tier 1 (Organization expense budget of $9 million+): $3,950

  • Tier 2 (Organization expense budget of $3 million-$9 million): $3,450

  • Tier 3 (Organization expense budget of <$3 million): $2,950

There is no surcharge applied to on demand service at other times of the year. 

Wine red post-event circle

Post-Event Feedback Survey

$2,950 - $3,950 based on Tier Number

Credit card required for purchase. Please read our terms and conditions before purchasing.

If it is not possible to use a credit card, please e-mail for assistance. 

Watch the informational webinar

2023 Cohort Membership 

The following organizations opted in to the Post Event Feedback Survey Open Cohort:

  • American Conservatory Theatre

  • Cincinnati Playhouse in the Park

  • Monmouth University Center for the Arts

  • New World Symphony

  • VocalEssence

The following organizations opted in to the Post Event Feedback Survey Cohort, in collaboration with the Flinn Foundation:

  • Arizona Opera

  • Arizona Science Center

  • Ballet Arizona

  • Children's Museum of Phoenix

  • Childsplay

  • Heard Museum

  • Mesa Arts Center

  • Tucson Symphony

bottom of page