Oct. 18, 2021: As audiences return to cultural venues, some will experience uncertainty and anxiety over the visitor experience. How will distancing actually work? Is it safe to use the toilets? Will mask-wearing policies be enforced? This session will highlight work by arts groups to assess the audience experience through post-event surveying, and how those groups are reflecting the results back to audience members to build confidence.(video, 58 minutes)
For the full chat log, visit the crowd cast page at https://www.crowdcast.io/e/aomoct18 (Free registration required).