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IDEA Study, Phase 2: Focus on Accessibility Respondent Instructions and Survey Protocol Take the Survey of Accessibility Practices of Performing Arts Organizations Welcome Thank you for joining this important study of accessibility practices at performing arts organizations. The purpose of this survey is to gain perspective on the current accessibility practices of a cross-section of performing arts organizations in the US and Canada. This research is part of a larger study to understand the current landscape of accessibility needs and practices in the performing arts sector, with the overall goal of advancing disability inclusion and access. We are undertaking this study in part because we believe there have been significant shifts in public attitudes about accessibility. In designing and implementing this study, we have collaborated with and built on the past work and perspectives of advocates and practitioners working in the accessibility space. We are grateful for the arts professionals and inclusion advocates who have consulted with us on this project and for the members of the advisory committee that is guiding this research. The survey is open to all performing arts presenters and producers in the US and Canada, and there is no cost to participate. Aggregate survey results will be made available to all responding organizations via an online dashboard. Your survey responses will be treated as confidential information, and data will be reported in aggregate only. No identifying information will be associated with individual survey responses in the dashboard or reports. Instructions The survey should be completed by the person in your organization with the greatest familiarity with your accessibility services. Submit only one response per organization. Download the Respondent Instructions and Survey Protocol PDF or Word Document below. Accessibility Survey of Organizations, Instructions and Protocol .docx Download DOCX • 102KB Below is a PDF version of the Respondent Instructions and Survey Protocol. Accessibility Survey of Organizations, Instructions and Procotol[2] .pdf Download PDF • 406KB There may be questions that require input from other team members. Consult the “Thumbnail Summary of Questions” on pages 4-5 of the PDF to quickly scan the types of questions to see if you’ll need to gather answers from others before you fill out the online survey, or if you feel you can answer all the questions yourself. If necessary, print out and circulate a hard copy of the survey protocol (pages 6-16 of the PDF) to others in your organization, to collect their answers to specific questions. Once you have all the answers, or know you can answer all the questions, click the link to the online survey, and complete it. It should take about 15 to 20 minutes, once you have collected all the answers. The link to the online survey is: https://survey.alchemer.com/s3/7892033/IDEA-Study-Phase-2-Survey-of-Organizations We also offer the opportunity to take the survey over the phone. Please email Alan Brown, Managing Principal of WolfBrown, at alan@wolfbrown.com or call 415.796.3060 to schedule a phone appointment. If you have any concerns about this survey, the language we are using to talk about disability and access, or the way in which we are conducting this research, there is a comment box at the end of the survey where we invite you to share your feedback. You can also email Alan Brown at alan@wolfbrown.com . We are always learning and deeply appreciate your comments! Timeline Survey launched on July 16, 2024 Survey still open Town Hall Meeting held on August 20, 2024, which was recorded and placed in our archive. Dashboard Access Everyone who takes the survey will have access to aggregated results of all participating organizations through the WolfBrown Dashboard. Preliminary findings were reviewed and discussed in a Town Hall meeting, which was recorded and placed in our archive. A written summary of key findings will be made available to the public for free on the Audience Outlook Monitor website, and a selection of key findings will be added to the Public Dashboard available to all AOM community members. In the survey, we will collect your contact information so that Alan Brown can reach out to you to provide dashboard access after you take the survey. Participating Organizations Thanks to the 102 organizations who have already completed the survey as of November 21, 2024! The survey is still live and more organizations are being added. Alley Theatre Ars Nova Singers Arts Club Theatre Company Arts Club Theatre Company, Vancouver Atlanta Jewish Film Festival Ballet Arizona Buffalo Philharmonic Orchestra Cache Valley Center for the Arts Carnegie of Homestead Music Hall Cathedral Choral Society Celebrity Series of Boston Center for the Arts at George Mason University CES at Frostburg State University Chamber Music Tulsa Charlotte Symphony Orchestra Charlotte Symphony Orchestra Society Chicago Symphony Orchestra Chicago Symphony Orchestra Association Children's Theatre Company Cincinnati Symphony Orchestra City of Lone Tree City of Tempe Codes d'accès Community Concert Hall @ Fort Lewis College Community Concert Hall at Fort Lewis College Dayton Art Institute Detroit Institute of Arts Detroit Opera Dixon Hall Music School East West Players Festival Bach Montréal Fox Cities Performing Arts Center Full Radius Dance Goodman Theatre Hancher Auditorium Harold Green Jewish Theatre Company Hobby Center for the Performing Arts Honolulu Theatre for Youth Hylton Performing Arts Center of George Mason University Isabella Stewart Gardner Museum London Symphonia Lone Tree Arts Center Long Island Children's Museum Luhrs Performing Arts Center Marin Theatre Marin Theatre Company Massachusetts Cultural Council Mayo Performing Arts Center Metro Theater Company Middlebury College Mahaney Arts Center Monterey Symphony Music on Main Society Nashville Children's Theatre Nashville Symphony New 42 New Haven Symphony Orchestra New Hazlett Theater Northbrook Public Library Northrop at the University of Minnesota Northrop/University of Minnesota Olympia Symphony Orchestra Opera on the Avalon Paper Mill Playhouse Peninsula Women's Chorus Pittsburgh Symphony Orchestra Portland Ovations Roundabout Theatre Company Santa Clara University SC Philharmonic Scottsdale Arts SCU Presents Performing Arts Center Seattle Children's Theatre Segal Centre for Performing Arts Segerstrom Center for the Arts SpeakEasy Stage Company Studio Theatre Sunset Cultural Center TDF Tempe Center for the Arts The Ark The Azrieli Foundation The Carson Center The Carson Center for the Performing Arts The Clarice The Clarice Smith Performing Arts Center The Cleveland Orchestra The New Group The New Hazlett Center for the Performing Arts The Royal Conservatory of Music The Wilma Theater TimeLine Theatre Company Toronto City Opera Toronto Symphony Orchestra University Musical Society University Musical Society (UMS) Vocal Arts DC Washington Concert Opera Washington National Cathedral Wheelock Family Theatre Wheels & Heels Inc. Wichita Symphony Orchestra Wilma Theater Women's Musical Club of Toronto Learn More About the IDEA Study, Phase 2: Accessibility Needs Survey of Accessibility Practices of Performing Arts Organizations

IDEA Study, Phase 2: Focus on Accessibility Description Timeline & Pricing Protocol Participating Organizations The IDEA Study was a special research initiative launched in 2023 to provide arts organizations with insight as to audience attitudes about inclusion, diversity, equity, and access, as a contribution to the national discourse. Phase 1 of the IDEA Study focused on measuring attitudes about inclusion, diversity, and equity, while Phase 2 of the IDEA Study focused on assessing accessibility needs. Both surveys are now available to our research partners. This survey addresses questions such as: What accommodations do people make in their daily lives, regardless of disability status? What is the relationship between disability and use of accessibility programs and services offered by arts organizations? What accessibility programs and services are audience members most likely to use in the areas of mobility, vision, hearing, and neurodiversity, whether or not these services are currently offered? What generational shifts are changing the landscape of accessibility needs? How satisfied are audience members with our accessibility services? To what extent is lack of accessibility accommodations a barrier to attendance? We developed this survey in part because we believe there have been significant shifts in public attitudes about accessibility, and also because we hope to provide organizations more clarity on the role that accessibility plays in the sector’s efforts towards greater inclusion, diversity and equity. As part of Phase 2, we also offered a Survey of Accessibility Practices of Performing Arts Organizations . Preliminary findings were reviewed and discussed in a Town Hall meeting, which was recorded and shared on a resource page. In designing and implementing this study, we collaborated with, and built on, the past work and perspectives of advocates and practitioners working in the accessibility space. We are grateful for the arts professionals and inclusion advocates who consulted with us on this project and for the members of the advisory committee who guided the initial research. The Kennedy Center’s Office of Accessibility and VSA played an advisory role for the survey design, implementation, and sharing out of initial study results. Participants will gain access to a library of video recordings of four learning sessions, each focusing on a different aspect of accessibility , as well as a culmination session. Results To maximize learning, research partners agree to share their results with other participating organizations through the WolfBrown Dashboard . A selection of aggregated results may be shared with the larger field through the Audience Outlook Monitor community. Level of Customization None Questions For more information about this survey, contact Alan Brown, Managing Principal of WolfBrown. Contact Us Timeline Choose your own date or look at our registration form for the next recommended date Pricing Pricing is based on your organizational expense budget. Tier 1 (Organization expense budget of $9 million+): $2,250 USD Tier 2 (Organization expense budget of $3 million-$9 million): $1,950 USD Tier 3 (Organization expense budget of <$3 million): $1,650 USD Research partners who elect this survey will have access to the following standardized survey protocols. Audience Outlook Monitor survey protocols are the protected intellectual property of WolfBrown LLC. Unauthorized use of all or parts of these protocols is strictly prohibited. We provide them here to allow you to assess the extent to which the protocols will meet your needs. IDEA Phase 2 Ticket Buyer Protocol web version .pdf Download PDF • 376KB IDEA Study Phase 2 Visitor-based Protocol web_version .pdf Download PDF • 472KB “I just want to give the WolfBrown team a huge shoutout for doing this survey on accessibility. It provides those of us working in the field with data to go out and advocate even better for the work that we all do. So, a big shout out.” - Betty Siegel, The John F. Kennedy Center for the Performing Arts Past Research Partners: BAM (Brooklyn Academy of Music) CAPA (Columbus Association for the Performing Arts) Chicago Symphony Orchestra Childsplay Cincinnati Symphony Orchestra Flint Institute of Music Goodman Theatre The John F. Kennedy Center for the Performing Arts Mayo Performing Arts Center Mesa Arts Center Paper Mill Playhouse Pittsburgh Symphony Orchestra Scottsdale Arts Segerstrom Center for the Arts Signature Theatre Studio Theatre Tucson Symphony Orchestra University Musical Society (UMS) Register Now An invoice will be generated after you register. Please read our terms and conditions before registering. Anchor 1

Description Timeline & Pricing Protocols Participating Organizations The IDEA Study was a special research initiative launched in 2023 to provide arts organizations with insight as to audience attitudes about inclusion, diversity, equity, and access, as a contribution to the national discourse. Phase 1 of the Study focused on measuring attitudes about inclusion, diversity, and equity, while Phase 2 of the Study focused on assessing accessibility needs. Both surveys are now available to our research partners. This survey addresses topics such as: Do ticket buyers see themselves as stakeholders in arts organizations’ EDI work? How might arts organizations more deeply enfranchise ticket buyers in this work? How do ticket buyers feel about efforts by arts organizations to diversify their artistic offerings and production practices? What is the appetite for programs that center the artistry and stories of historically marginalized populations? How far do audience members think individual arts organizations should go in acknowledging, deconstructing, and redressing structures of cultural production that privilege some and exclude others? The Phase 1 survey also provides participating organizations with evaluative indicators of audience support for their work in the areas of inclusion, diversity, and equity - indicators that organizations can use to monitor the degree to which their EDI work is legible to, and supported by, their audience. In this way, we hope the study will lead to a more sustained practice of audience engagement around EDI work. Level of Customization None Results To maximize cohort learning, participants agree to share their results with other participating organizations through the WolfBrown dashboard. After the cohort concludes, aggregated results will be shared with the larger field through the Audience Outlook Monitor community . Questions For more information about this survey, contact Alan Brown, Managing Principal of WolfBrown. Contact Us Timeline Choose your own date or look at our registration form for the next recommended date Pricing Pricing is based on your organizational expense budget. Tier 1 (Organization expense budget of $9 million+): $2,250 USD Tier 2 (Organization expense budget of $3 million-$9 million): $1,950 USD Tier 3 (Organization expense budget of <$3 million): $1,650 USD Past Research Partners: Allentown Symphony Association Arizona Opera Arizona Science Center Atlanta Symphony Orchestra Ballet Arizona Boston Symphony Orchestra Buffalo Philharmonic Orchestra Capital Region Classical Celebrity Series of Boston Chamber Music Cincinnati Chamber Music Detroit Chamber Music Raleigh Chamber Music Society of Palm Beach Chamber Music Tulsa Charlotte Symphony Chicago Symphony Orchestra Childsplay Children's Museum of Phoenix Classic Stage Company The Cleveland Orchestra Desert Botanical Garden Detroit Symphony Orchestra Ensemble Music Society First Stage Flint Institute of Music Friends of Chamber Music, Denver Friends of Chamber Music, Portland Freight & Salvage Guggenheim Museum Houston Symphony Kimmel Cultural Campus (Kimmel Center for the Performing Arts) Knoxville Symphony Orchestra LA Phil Madison Symphony Orchestra Montalvo Arts Center Music Mondays (NYC) New World Symphony New York Philharmonic Omaha Symphony Orchestra Lumos Pacific Symphony Philadelphia Orchestra Phoenix Art Museum Phoenix Theatre Pittsburgh Symphony Orchestra Richmond Symphony San Diego Symphony San Francisco Performances San Francisco Symphony Scottsdale Arts Segerstrom Center for the Arts The Bushnell Center for the Performing Arts The Schubert Club Shriver Hall Concert Series South Bend Symphony Orchestra St. Louis Symphony Orchestra Symphony New Hampshire Tucson Symphony Winston-Salem Symphony Wichita Symphony Research partners who elect this survey will have access to the following standardized survey protocols. Audience Outlook Monitor survey protocols are the protected intellectual property of WolfBrown LLC. Unauthorized use of all or parts of these protocols is strictly prohibited. We provide them here to allow you to assess the extent to which the protocols will meet your needs. Chorus IDEA Study Phase 1 Protocol V5 CHORUS web version .pdf Download PDF • 337KB Dance IDEA Study Phase 1 Protocol V5 DANCE web version .pdf Download PDF • 336KB Botanical Gardens IDEA Study Phase 1 Protocol V5 BOTANICAL GARDENS web version .pdf Download PDF • 740KB Opera IDEA Study Phase 1 Protocol V5 OPERA web version .pdf Download PDF • 741KB Performing Arts Center IDEA Study Phase 1 Protocol V5 PERFORMING ARTS CENTER web version .pdf Download PDF • 740KB Science Center IDEA Study Phase 1 Protocol V5 SCIENCE CENTERS web version .pdf Download PDF • 790KB Theatre IDEA Study Phase 1 Protocol V5 THEATRE web version .pdf Download PDF • 790KB Chamber Music IDEA Study Phase 1 Protocol V5 CHAMBER MUSIC web version .pdf Download PDF • 793KB Hybrid Arts Center IDEA Study Phase 1 Protocol V5 HYBRID ARTS CENTER web version .pdf Download PDF • 791KB Art Museums IDEA Study Phase 1 Protocol V5 ART MUSEUMS web version .pdf Download PDF • 345KB Children's Museum IDEA Study Phase 1 Protocol V5 CHILDREN'S MUSEUM web version .pdf Download PDF • 740KB Register Now An invoice will be generated after you register. Please read our terms and conditions before registering. IDEA Study, Phase 1: Attitudes about Inclusion, Diversity, and Equity